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GDPR Compliance

Last updated: November 8, 2025

1. Our GDPR Commitment

Dezeq is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR and what rights you have under this regulation.

2. Legal Basis for Processing

We process personal data under the following legal bases:

Consent

You have given clear consent for us to process your personal data for a specific purpose

Contract

Processing is necessary for a contract we have with you, or because you asked us to take specific steps before entering into a contract

Legal Obligation

Processing is necessary for us to comply with the law

Legitimate Interests

Processing is necessary for our legitimate interests or those of a third party, unless there is a good reason to protect your personal data which overrides those interests

3. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

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Right to Access

You have the right to request copies of your personal data

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Right to Rectification

You have the right to request correction of inaccurate or incomplete data

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Right to Erasure

You have the right to request deletion of your personal data

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Right to Restrict Processing

You have the right to request limitation of processing your data

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Right to Data Portability

You have the right to request transfer of your data to another organization

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Right to Object

You have the right to object to our processing of your personal data

4. Data We Collect

We collect and process the following categories of personal data:

  • Identity Data: Name, username, title
  • Contact Data: Email address, telephone numbers, addresses
  • Technical Data: IP address, browser type, device information
  • Usage Data: How you use our website and services
  • Marketing Data: Your preferences for receiving communications

5. How We Protect Your Data

We implement appropriate technical and organizational measures:

End-to-end encryption
Secure data storage
Regular security audits
Access controls
Staff training
Incident response plan

6. Data Retention

We retain personal data only for as long as necessary:

  • Active Clients: Duration of contract + 7 years
  • Marketing Contacts: Until you unsubscribe + 30 days
  • Website Visitors: As per Cookie Policy
  • Applicants: 12 months after application

7. International Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and adequacy decisions.

8. Data Protection Officer

Our Data Protection Officer is responsible for overseeing our GDPR compliance:

Email: info@dezeq.com
Response Time: Within 30 days
Office Hours: Monday - Friday, 9 AM - 5 PM

9. How to Exercise Your Rights

To exercise any of your GDPR rights:

  1. 1. Send an email to info@dezeq.com
  2. 2. Include subject line: "GDPR Data Request"
  3. 3. Specify which right you wish to exercise
  4. 4. Provide identification for verification
  5. 5. We will respond within 30 days

10. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). However, we encourage you to contact us first so we can address your concerns.